Demonstration only - not implemented yet

Automatic Triage Skill

This demonstration skill classifies incoming diabetes-related questions or symptom reports into simple urgency levels so they can be routed to the right service more efficiently.

Patient IntakeDemonstration skillFor users and care teams
by@polyusn-team
Symptom reviewUrgency checkCare routing
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Sort incoming cases by urgency and need

This demonstration skill helps automatically classify user questions or symptoms into simple urgency levels, making it easier to route them to the right next step.

Best for

  • Initial intake before a human review
  • Support desks handling large volumes of patient questions
  • Programs that want faster routing of routine versus urgent cases

How it helps

  • Highlights which cases may need faster attention
  • Separates informational questions from follow-up care needs
  • Improves consistency in first-step routing

Automatic triage should always be backed by human oversight, especially when symptoms may indicate urgent or high-risk situations.

FocusPatient Intake
TypeRisk support skill
Best used withClinical follow-up

This tool is currently a concept page

The content below describes what this skill could do, but the interactive product flow has not been implemented yet. It is included here for demonstration and planning purposes.

READMEFilesVersions

Automatic Triage Skill

This demonstration skill classifies incoming diabetes-related questions or symptom reports into simple urgency levels so they can be routed to the right service more efficiently.

Endpoints

  • GET /triage/health
  • POST /triage/classify

POST /triage/classify accepts a free-text message or structured symptom summary and returns a routing recommendation with a simple explanation.

Example request

{
  "message": "My glucose has been high for three days and I feel dizzy after meals.",
  "context": {
    "known_conditions": ["type 2 diabetes"],
    "recent_changes": ["missed medication twice this week"]
  }
}

Example response

{
  "triage_level": "priority",
  "route_to": "nurse review",
  "explanation": [
    "Persistent high glucose may need timely follow-up",
    "Dizziness adds concern and should not be left unanswered"
  ]
}

Triage levels

  • routine
  • priority
  • urgent

Demonstration note

This skill is for demonstration only. It shows how the agent could support first-step routing, but high-risk cases should always involve human review.